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Written by Jackson Lewis for cpsdailynews.com
In this article, Lewis reviews the information found in a NACS report regarding the increased use of last-mile fulfillment and the ways that these findings can be implemented for convenience retail to help maintain sales numbers while Americans continue to live with social distancing, mask wearing, and other measures to help curb the spread of COVID-19.
“Our findings show convenience retailers are employing a wide range of last-mile fulfillment options with some being more popular than others,” said Lori Stillman, vice president of research at NACS. “We also found that one third-party provider is being leveraged more so than others, while many locations are using their own staff for delivery.”